Help. I can't download or update.Support


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  1. Minnis

    Minnis Active Member This Topic's Starter

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    I can't download anything through the browser, individual apps or the market (including updates. If I try it on a wifi connection (perfect connection until I try) it stops the download immediately. Either "download stopped" or "download unsuccessful ". On 3G It's basically the same but slower. Since this started, last night, everything is slow on 3G.

    I'm also having a seperate problem updating apps. I keep getting the message "Sorry, there's not enough space to install this item." I have not installled anything new and have uninstalled some apps to clear some space. I keep getting the message even after I uninstalled several games. I now have 93MB free on my phone. I'm sure that an update to an app that I already had installed doesn't need more space than that. My wife just updated the same apps on her EVO.
     

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  2. nbm400

    nbm400 Well-Known Member

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    I was getting spotty results using the market over my Wifi as well. Everything worked great over wifi except for the market. Half the time I end up toggling over to 3G to download/update apps.

    I recently switched to a new wireless router and the problem has gotten better.

    I wish I could explain why...

    good luck
     
  3. Mr. Ed

    Mr. Ed Well-Known Member

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    Have you powered the phone off? What is your sd storage like? Mine is full and i get that message
     
  4. Minnis

    Minnis Active Member This Topic's Starter

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    I have powered the phone off. But it didn't help. I have 544KB free on my card.
     
  5. Minnis

    Minnis Active Member This Topic's Starter

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    It was a memory issue.

    After that last post I realized that the amount of free space didn't seem right, on my card or phone. I checked it 2 hours later and the free space on my card had dropped to 0 and my phone had dropped to 92MB. I hadn't done anything, I didn't even touch it in those two hours. I can't figure out what caused it. I freed up some space on my card and everything worked. I'm keeping an eye on it now to see if it happens again.
     

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