Help! i updated my gem to android 2.2Support

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  1. CommanderNeko

    CommanderNeko Member

  2. CommanderNeko

    CommanderNeko Member

    can anyone help. please. aggg so horrible im so stupid
  3. jreed2560

    jreed2560 Well-Known Member

    unfortunately until someone leaks the original software image or Samsung releases it, there is no way to revert. What issues are you having?
  4. jmizell83

    jmizell83 New Member

    i updated mine too and now it will not let me get into the android market basically the only thing it does do right is send and recieve calls. any suggestions. mine is from verizon
  5. jreed2560

    jreed2560 Well-Known Member

    Factory reset.
  6. jmizell83

    jmizell83 New Member

    did that it did not help the situation.
  7. netizenmt

    netizenmt Well-Known Member

    Me too. Guess that wasnt the best idea. Going to call the Verizon rep to see what can be done.
  8. grozier

    grozier New Member

    This update must of just came out, because I too have did this ignorant thing and my market place doesn't work and my 3g signal is real weak. I believe that this update is for US Cingular and not Verizon. So when someone figures out how to revert back please let us know. If I figure something out I will post it.
  9. netizenmt

    netizenmt Well-Known Member

    I tried going through Verizon's support, and then Samsung's support. Neither place was able to figure out why everything else was working properly but the Market wouldn't.

    I then talked to the sales rep I bought the phone from. He had me return it to the Verizon store, where I was given a replacement phone with the assurance that the 2.2.2 update on the Samsung site would work. In fact, the in-store rep assured me confidently that he had already used it to update several phones.

    With that assurance, plus the promise that I could return it if it gave me any trouble, I tried updating the second Gem, which of course, did not work any better than the first one.

    I returned that one also. This time, a different sales rep waited on me and advised me not to try to update the Gem to Android to 2.2.2. I complained that I was told the phone had 2.2 on it when it was sold to me, and that I was extremely dissatisfied with the misleading information. After a few minutes of conversation, I ended up getting an LG Vortex (with 2.2) for $50 with a $50 rebate.

    Bottom line - at this time, the Samsung Gem cannot be updated to Android 2.2 and has not as yet been rooted successfully. If you are within your 14 day grace period and not happy, return it for something more up-to-date.
  10. jmizell83

    jmizell83 New Member

    i have sent mine to samsung for repairs i will let you all know how it works out for me
    vatrucker likes this.
  11. netizenmt

    netizenmt Well-Known Member

    I was offered that option, but (1) why should I have to have a brand new phone repaired over a software issue, (2) I have to have a phone, so a 2 week period was out of the question (3) even if they send it back working, it will still be 2.1 most likely. So I would be right back where I was. and (4) the salesrep mis-represented the phone to me. I wanted 2.2

    Even if you get it back with 2.2 and everything working right, that's not going to help everyone else. Can you imagine the inundation of phone repairs Samsung would get if everyone used that as a way to upgrade to 2.2 ? :eek: LOL

    Hope it works out for you.
  12. lfeflght

    lfeflght New Member

    You have to take it to store and they will send you a new one..the update seems to be for US cellular and will not work with Verizon phones...they replace it for free under the warranty

    Bottom line...Do NOT update if you use Verizon. They will provide updates for you
  13. sims740

    sims740 New Member

    I'm having the same issue on my Samsung Gem for Verizon also. I upgraded it to 2.2.2 using a program called sw upgrade that I found on the net. Everything seems to work and run smooth except it won't send picture messages and the market doesn't work. Any Ideas?
  14. netizenmt

    netizenmt Well-Known Member

    Yes... you're in the same boat as the rest of us. There is no fix at this time. No one has done any dev work on it, so there isn't any sort of firmware file available to fix them, as far as I've been able to tell.
  15. switchlaser

    switchlaser Member

    forgive me for bringing back a corpse thread. this is my first post btw.

    i too updated my gem to 2.2.2 and have the same issues as everyone else but my phone is us cellular not verizon. i contacted samsung and USC with no luck.

    i have no plans to use this as a phone but i would like it as a gadget. i managed to get amazon app store going, but it slow as molasses. the keyboard lags and everything is slow. i put go launcher on it and it has helped a little but not much. the only thing working semi correct is wi-fi. i grew a beard waiting on it though.

    1.. is there another rom from a similar phone that might work?
    2.. did they ever release the previous version? there any hope for salvaging this and making it usable again?

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