I know im probably posting this in the wrong place but i really need help. My orange san francisco 2 has something wrong with it. When i turn it on, it is supposed to go to a green android logo, then an orange logo, then to my unlock screen. However, when i turned it on yesterday it goes to the android logo (as it should) then to the orange logo, which it gets stuck on and does not go to my unlock screen. So now i cannot use my phone as it is stuck on the orange logo, i have no idea about the technical side of smartphones and will be grateful for any help provided!