Help me please!!!Tips

  1. ellaa

    ellaa New Member

    Can anyone help me? I own a Samsung Glaxy Ace and I accidently ended Google Play halfway through a download. That was about 2 weeks ago and the download still hasn't dissapeared from the notifications bar at the top. It won't let me dowload anything elselike apps, music or anything. I can't send photo's to my PC either. Please, any advice?!

  2. ArmageddonX

    ArmageddonX Well-Known Member

    Hello! I am going to attempt to help you here.
    1. Please open your Settings and touch the Applications area on the menu. Here you will find a list of all installed Applications.
    2. Touch "Manage Applications"
    3. Attempt to locate "Market" or "Google Play Store" & open it.
    4. Touch "Clear Cache", "Clear Data", & "Uninstall Updates"
    5. Touch your "Home" button on your phone.
    6. Now open your Market/Google Play from the normal Application tray.

    After a short while this should reset the download update for your Market/Google Play. For best results make sure you have an active Wi-Fi connection or a reliable 3G or 4G connection. I hope this helps!

    Now, if this was a download for a specific Application like a Game for instance & not a problem with your Market itself; Simply follow the steps above but instead of locating the Google Play Store, instead locate the Application the Market is trying to download and uninstall it.

    ~ ArmyX

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