HELP playstore won't open and can't sign into Google accounts!!Support

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  1. rikelikestofly

    rikelikestofly New Member

    My Galaxy won't connect to Google servers or the play store

    I have already factory reset my phone and it has not changed the problem. I have cleared cache and reset preferences and tried numerous methods

    I am connected to the Internet yet I still can connect to shit.

    I need help fast because I can't do anything without that. I can't even sign into my Google account

  2. Rukbat

    Rukbat Well-Known Member

    Can you sign into your google account on a laptop or desktop? There may be something wrong with your account, or Google may be having another one of it's "senior moments".
  3. Hawker

    Hawker Well-Known Member

    Try deleting your google account on your handset and set it back up again.
  4. rikelikestofly

    rikelikestofly New Member

    I can sign in from the Internet or desktop Nothing wrong with my account.

    Have deleted my account and tried to set up again but it gets the emailike connection issue.
  5. electricpete

    electricpete Well-Known Member

    What kind of error messages are you getting?

    Do you have dual verification on your gmail account? If so then it might be looking for an application specific password that you get from the Google website (usually via pc browser), rather than for your normal password.

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