HELP PLEASE: Can't add contacts or edit existing contacts to my Skyrocket!!! How can I fix this?


  1. magentawave

    magentawave Well-Known Member

    I posted this same thread in the Samsung Galaxy S2 Skyrocket forum a while ago but no one answered so I'll try again here...

    It was easy to add or edit contacts with my former Galaxy S1 Vibrant (rooted) but my current (non-rooted) Samsung Galaxy S2 Skyrocket i727 with Android 4.0.4 won't let me add or edit a contact!

    For example: If someone calls me or I input a number I should be able to press on the number or tap the menu button to get an "Add Contact" function but there is nothing like that on this phone.

    And the same goes for trying to edit an existing contact. I can go to the contact and click on the little pencil icon to the right of the contact or tap Menu and "Edit Contact" but nothing happens with either of them.

    Do you have any suggestions for how I can fix this please?

    Thank you.

    Steve

    PHONE DETAILS:

    1.) Model Number: SGH-1727
    2.) Firmware Version: 4.0.4
    3.) Baseband Version: 1727UCLF6
    4.) Kernel Version: 3.0.8
    5.) Build Number: IMM76D.UCLF6

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  2. Mikestony

    Mikestony ~30% Carbon Black ± Moderator

    What happens if you long press on the contact...does a popup come up with an edit option?
  3. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!! Moderator

    weird all the info i see when i googled this says that there should be an add icon on the phone.

    some suggestions is to either try some of the contact apps out in the play store or maybe a factory reset might be in order.
  4. magentawave

    magentawave Well-Known Member

    When I.long press on the phone number I do get the pop.up.with about 8 options like "Add" etc. but then nothing happens.
  5. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!! Moderator

    not sure on your phone but try and do a soft reset. power the phone off, wait 30 sec and reboot. sometimes this will clear cache and it might fix it. if not then i think you might have to do a factory reset. now keep in mind that this will wipe data on the phone (it should not wipe the sd card) so backup accordingly.
  6. Digital Controller

    Digital Controller The Real Bass Creator Guide

    I don't know if the battery is removable but he might want to try removing it when he tries to soft reset it.
  7. magentawave

    magentawave Well-Known Member

    I fixed it! Someone mentioned here ("ocnbrze" and thank you) to try a different Contacts app so that got me to thinking that maybe the problem of not being able to add or edit contacts started when I installed the Go Launcher a while ago. Last night I replaced the existing Ex-Dialer app with the Go Dialer app and now everything is working great so obviously there was a conflict between the Go Launcher and the Ex Dialer.

    Thank you everyone for taking the time to respond! :)
    ocnbrze likes this.
  8. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!! Moderator

    NICE!!!!!!!!!!!

    glad you got it working.
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