Help please! Startup splash screens show, then display goes black!Support


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  1. tlogank

    tlogank Member This Topic's Starter

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    I had just installed the Power Control widget. Was setting up an option for screen brightness and the phone immediately went dark. I turned it off/on, took out battery, etc. and I still can't see the home screen. I know the display works because I can see the Samsung and Verizon splash screens when booting up the phone. After that it just goes dark. Also, I can call it and hear the ringtone, but no display. Anyone help please? REALLY don't want to do a restore to default, but if that's my only option I will.
     

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  2. PJnc284

    PJnc284 Well-Known Member

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    Some people have reported similar issues where the screen would get stuck on 0 brightness. You can try going into recovery (with phone off, hold volume up and volume down and press the power button) and you should see wipe data/factory reset. Otherwise, you'll probably need to go to verizon.
     
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  3. tlogank

    tlogank Member This Topic's Starter

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    thanks...so no one knows of a safe mode type way in? I think the zero brightness is my issue.
     

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