Support Help! Reader Frozen

Discussion in 'Android Devices' started by Journier, Sep 26, 2010.

  1. Journier

    Journier New Member
    25

    Sep 26, 2010
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    urgent care/e.r tech
    Northern California
    :thinking: I just purchased a Cruz Reader today, which is basically a small tablet. It froze as I had it plugged into my lap top and the lap top rebooted when it added the ereader to it. Now it is frozen and I held the reset down for a full minute, but has not helped. Any thoughts would be appreciated. Thank you.
     

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  2. Martimus

    Martimus One bite at a time...
    VIP Member
    843

    Jul 9, 2010
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    Male
    Engineer
    'neath a cactus
    Does the Cruz reader have a removable battery? If so have you tried pulling the battery before attempting to reboot it?
     
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  3. Journier

    Journier New Member
    25

    Sep 26, 2010
    4
    0
    25
    urgent care/e.r tech
    Northern California
    Thank you for the response. Since it refused to turn off, the battery simply died, and I was able to recharge it and boot it back up satisfactorily.
     
  4. christynasmith

    christynasmith New Member
    5

    May 14, 2011
    1
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    5
    When I turn my cruz reader on it stops at the opening page that says CRUZ. I get no where. I have tried reset and unplugging the battery, but it still stops at Cruz page.
     

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