Help! RUU error!Support


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  1. Bisnicks

    Bisnicks Well-Known Member This Topic's Starter

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    I was trying to do the RUU program that so many people have used and I ran into an issue! It was started and it was preparing or looking for my bootloader then all of the a sudden it gave me an error saying something about my USB! I never touched my USB and all I see the the HTC logo. I haven't unplugged it from USB and haven't pulled the battery (don't want to kill it!)

    Any recommendations?

    I did as the program asked as well! I quit applications, turned off sleep/hibernate, etc etc!
     

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  2. rob316

    rob316 Well-Known Member

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  3. ACD168

    ACD168 Well-Known Member

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    Also you can try just, exiting outta the RUU when it errors, leaving the phone connected to the PC not touching anything besides closing the program and restarting it.
     
  4. Sisaacs

    Sisaacs Well-Known Member

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    i tried both ways - w and w/o htc sync installed- keep getting the usb connection error- windows7 64 bit os. think i ill try my son's win xp netbook.
     
  5. Cmdr007

    Cmdr007 Member

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    I'm on the same setup and having the exact same issue.
     
  6. load97

    load97 Well-Known Member

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    Just installed the RUU. I had same issue.

    Run the program in compatibility mode for XP SP3. That did the trick right away for me.
     

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