HELP!!! Samsung Mesmerize wont connect to internet anymore!Support

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  1. jessyk

    jessyk New Member

    I've had this phone since january and havent had this problem till now. when i try to connect to the internet through 3g it doesnt load up. it works fine when i'm on wifi. i cant check on my apps that require internet. the 3g signal on the status bar shows the up arrow green but the down arrow is blank. is it something to do with US Cellular? Or my phone settings? it just happened out of no where. PLEASE HELP it's driving me nuts!! :eek:

  2. Ziphless

    Ziphless Well-Known Member

    Obvious question...did you try a battery pull?
  3. LaTuFu

    LaTuFu Well-Known Member Contributor

    Yep, I am with Zip. Pull the battery and reboot the phone.

    If it still doesn't help, try dialing *228 and see if that resets your PRL.

    After that, you may want to take it back for a warranty swap.

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