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Help!! Slow phone..Support

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  1. meaghanyvonne

    meaghanyvonne Active Member

    My phone keeps lagging/freezing sincr about 3 hours ago. I went into running apps and its a bunch of these....is this causing it? Need to get rid of all this crap.. 1376528852366.jpg

  2. meaghanyvonne

    meaghanyvonne Active Member

    If i factory reset it will i loose contacts and pictures?
  3. Goodspike

    Goodspike Well-Known Member

    The screen post shows all the apps loaded, not running apps.

    Have you tried just rebooting?
  4. marcus304j

    marcus304j Member

    Yes, a factory reset will delete all photos and contacts (unless you have them synced online). Those running applications are system apps and are not the source of your problem.
  5. meaghanyvonne

    meaghanyvonne Active Member

    Idownloaded gcloud. Will that work to get all my info back?

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