Ok, I've gone from bad to worse. I was having trouble installing apps from the amazon appstore so was trying to find some settings when all of a sudden it said something about an "authorization error" and reset. When it came back up, it was resetting data and I had to go through all the setup again. When I get to the point where I set up my account, I get the message "Sorry, we're having touble setting up your NOOK. Please shutdown sthe device and try again". Every time I reset it goes back to the same thing. What can I do to fix it?