i can't seem to find a direct answer to this question, so i will post new. I'm using the original Droid from Verizon, with 2.2 (Froyo) installed. I'm trying to sync my contacts on my Droid with Outlook (Exchange). it sort of works, but not quite right. when i got my phone, i believe the guy at the store moved my contacts from my old Blackberry to my Droid (not sure). I now have duplicate entries in Outlook for all of my contacts; it appears that when the Droid syncs it creates entries in Outlook; but when i change or add entries in Outlook i don't see the changes on my Droid. all i want is for the contacts on my Droid and Outlook to be the same, and changes in one to affect the other. This ought to be easy -- what do i have to do?