help touch screen won't workSupport


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  1. newro914

    newro914 Active Member

    for the past month now i been noticing that my touch screen will not respond... i restart it and it works.. then a week later does the same thing.. takes multiple restarts... time to throw this phone out? or do what? :mad::confused::(

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  2. 330D

    330D From My Cold Dead Hands VIP Member

    If it works after a reboot, just do that every few days. Reboots are good to do anyway, on occasion.
  3. newro914

    newro914 Active Member

    yea but its annoying... the phone is barely a year old.. i guess ill just waste money and get a new one
  4. newro914

    newro914 Active Member

    reboot doesnt work
  5. 330D

    330D From My Cold Dead Hands VIP Member

    Ah ok. It's still warranted if it's under a year old. Take it back.
  6. newro914

    newro914 Active Member

    yea not even worth it.. wait week for a phone thne have to re isntall everything and loss pictures and stuff
  7. newro914

    newro914 Active Member

    its over a year old anyway so i dont have the warranty i guess
  8. newro914

    newro914 Active Member

    see how aggravating this is making me... its not 1 year... how do i found out if i still have the warranty?
  9. 330D

    330D From My Cold Dead Hands VIP Member

    Warranty is good for one year from when you bought it. They may even be able to fix it at a sprint store. I would suggest bringing it in and talking to someone.
  10. newro914

    newro914 Active Member

    kinda want to delete some pictures 1st if u know what i mean before i do that lol.. but of course i cant.. trying to usb it to computer doesnt even work
  11. 330D

    330D From My Cold Dead Hands VIP Member

    They should all be on your sd card. Just pull it, and copy it to the PC.
  12. newro914

    newro914 Active Member

    so in case i have to get a new phone i should move my contacts and some apps to my sd card so when i get a new phone i can just put it in and restore my stuff right??
  13. 330D

    330D From My Cold Dead Hands VIP Member

    If your contacts are google contacts, you don't have to back them up.
  14. newro914

    newro914 Active Member

    hmmm im very retarted right now.. so if i sign in my gmail account i can get them?
  15. 330D

    330D From My Cold Dead Hands VIP Member

    They are linked (if they are google contacts) so even you sign in with your new phone they will be synced.
  16. newro914

    newro914 Active Member

    sprint is such a fing joke... even though i have a warranty on the phone i still have to pay $55 if i want a replacement phone the next day instead of waiting 2 weeks for the new phone from htc.. wow they couldnt even transfer my contacts... and the phone is on back order so i have to wait a week anyway... no wonder why the stock is horrible
  17. prosan98

    prosan98 Active Member

    I've been dealing with this among a few other issues (basically my 3 month old phone is posessed). The so-called "warranty" is a big fat lie. It's held by HTC. If you want to get your phone fixed or replaced via warranty, you have to go through them, and be without a phone for about 3 weeks. Sprint won't honor the warranty- they are charging me $38 to replace the touchscreen. $38 isn't the end of the world, but I'm REALLY aggravated about paying anything for a 3 month old phone that is supposedly under warranty. I was with T-Mobile for many years prior to this and they always honored the mfg warranty. I'm steaming.

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