Hi, I'm having a lot of issues with my LG esteem (unresponsive, won't finish scanning media files, unable to load status bar, malfunctioning stock Messaging App and Handcent and constant freezing). This happened after I rooted my phone (the only thing I've done with root is removing the Metro start up sound.) To potentially fix this, I wanted to Factory reset my phone and start from scratch again. However, I did hear that you can destroy your phone by not successfully un-rooting your phone first hand. I've read a few forums on how to do so, but to be honest I'm not tech-savvy so I was hoping to get a very general break down of how or what I should be doing to get my phone back to working smoothly. If there are suggestions for how to do this other than having to un-root and factory reset, I'm down to hear them! Thanks!