I appreciate any help understanding this as dealing with tmobile always makes me feel completely confused and like I need to have a drink immediately! Ok, so yesterday I spoke with a retention specialist who offered me the SG3 for $179.99 plus a plan with unlimited everything for 69.99/month. This is supposedly a better plan than I currently had by $5. Great. Today, while tracking the order, I realized that even though he had asked for my address, the package was being shipped to my old address. I call to rectify the situation and the woman I spoke with started talking a mile a minute about "why would you have this classic plan when you could have a value plan for $20 less? The phone would be $149.99 for same phone...Mail in rebate..." So why would I? Help.