Help unlocking phone from forgotten passcode


  1. smac7965

    smac7965 New Member

    I have an HTC Inspire and I changed my passcode last night, only to forget it shortly after. I have tried over 5 times unsuccessfully to remember it, but now I'm completely locked out of my phone. I was told that I will have to do a factory reset on it, but does anyone know if I can still do the HTC sync first? If I cannot access the phone to approve the sync? Lots of texts and pics I need for legal purposes and do not want to lose them.

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  2. smac7965

    smac7965 New Member

    I have AT&T service
  3. sharksfan7

    sharksfan7 Well-Known Member

    I don't know of a way to bypass the password w/o a factory reset. And I've never used HTC Sync to back up so I'm not sure how that would work. However, camera pictures are saved on your sd card, so those should not be affected with the factory reset. I would suggest taking the sd card out and backing up the contents to your computer just in case. As for the texts, unless you were using an app that backs up that data (and I don't think HTC Sync does), those will be gone w/ the factory reset.
  4. andrews317

    andrews317 Well-Known Member

    Doesn't it gives you the option to restore your phone using your google account? It should.

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