Help with 2.1 update on RogersSupport


Last Updated:

  1. BlackScreen

    BlackScreen Member This Topic's Starter

    Joined:
    Sep 15, 2010
    Messages:
    5
    Likes Received:
    0
    I received a message saying system software update to the 2.1 platform.
    I have tried twice to update with no success using WI-FI.
    It will download the update and then stay on a screen that has a triangle with a exclamation mark in it and a Magic laying beside it.
    I left it sitting in this state for more then twenty minutes! It appears to be frozen, there are no progression bars, lights flashing or anything showing progress.
    I had to pull the battery both times. It comes back to life with 1.5 firmware version on it.
    I've seen some posts that looks like some people have had success.

    Any help would be great.
     

    Advertisement
  2. bgoody

    bgoody Well-Known Member

    Joined:
    Aug 18, 2009
    Messages:
    127
    Likes Received:
    6
    hi. You need to have enough space on your sd card to complete the download. There's a post here somewhere with the HTC reccomended amount but I believe it's over 100.
     
  3. BlackScreen

    BlackScreen Member This Topic's Starter

    Joined:
    Sep 15, 2010
    Messages:
    5
    Likes Received:
    0
    After making lots of space I am still having no luck.
    Total space on my sd sard is 1883mb available space is 1795mb.
    Internal phone stoage is 107mb.
    So it seems like i have more then enough space i think.
    I tryed looking for the thread relating to this topic and i can't find it.
     
  4. GreatBigDog

    GreatBigDog Well-Known Member

    Joined:
    Dec 3, 2009
    Messages:
    495
    Likes Received:
    46
    Some people have been saying that a factory data refresh helped them to get the OTA update to go through.

    gbd
     
  5. BlackScreen

    BlackScreen Member This Topic's Starter

    Joined:
    Sep 15, 2010
    Messages:
    5
    Likes Received:
    0
    After a full reset then doing the update worked.

    I'm loving 2.1 its almost like having a new phone.
    Thanx for the help everyone .
     

Share This Page

Loading...