Help with a POP3 issue!General


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  1. Rockindiver

    Rockindiver Member This Topic's Starter

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    Hi,
    I've got my POP3 running to get my work emails but I have what could be a major issue. When an email arrives on my PC it's good.....until it's also downloaded into the Eris. Once it arrives on the Eris it automatically changes to "read" on the PC whether I've read it or not. It only shows as "read" on the Eris if I actually read it.
    I can't find anything in the manual that addresses this problem. How do I get the "read" function to be independent on my PC and Eris?
     

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  2. truelove79

    truelove79 Well-Known Member

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    What sort of access do you have running at home? POP or IMAP? And you're using POP on your phone correct?

    I have IMAP access on my phone and at home so the "read" status is always in sync. I actually don't want it to be independent as you do.

    And the manual will do you no good for technical issues such as this. A manual is really only good for one thing, letting idiots know how to do the most basic things with their phone. How to send an SMS, how to check e-mail, etc.
     
  3. Rockindiver

    Rockindiver Member This Topic's Starter

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    Its POP and it's my work email not my home. Not sure what you mean by "using POP correct".
    Everyone else here has Blackberry's and don't have this issue. I talked to HTC and they say it's something the phone does and there is no fix. I find it hard to believe that I'm the only one having this issue.
     
  4. Rockindiver

    Rockindiver Member This Topic's Starter

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    bump
     
  5. fungalMonk

    fungalMonk Well-Known Member

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    POP doesn't maintain state like you desire, as far as I know. You want IMAP from your work email server if you want to keep track of the state of the email messages. I have all of the POP3 accounts I care about forwarded to my gmail account, which seems to be IMAPish, though I've not looked into the specs on how my phone gets the gmail.
     
  6. truelove79

    truelove79 Well-Known Member

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    I didn't mean to say you were using "POP correct". I don't even know what that would mean. I was asking if you use POP on your phone, correct? Read that sentence aloud and pause at the comma. It was a question.

    Anyway, it probably all depends on your e-mail provider as to how the POP and IMAP access is being treated. BTW, the Eris defaults to IMAP when you set up an e-mail account in the HTC e-mail app. When I had IMAP on my phone, and POP at home, the messages would get downloaded by my phone, and then never show up at all at home. That is why I just changed to IMAP everywhere so everything stays in sync. You can change your phone to use POP, that may fix the issue (if that's possible, I've not tried).
     
  7. Eric2

    Eric2 Well-Known Member

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    I don't know that this will help you, but I have POP mail set up on my Eris, and when receiving it on my phone, it does not make it show up as "read" when I download it to my computer.

    I have my phone set to leave mail on the server. Once I download it to my PC, I have my mail tool set to remove it from the server.
     

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