Help with a possible known battery drain - Social Messaging ServiceSupport


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  1. just4747

    just4747 Well-Known Member This Topic's Starter

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    Hey guys,

    I've had an ongoing struggle with my X's battery life, from day 1 with 2 different standard batteries to try until now with the extended battery.

    I've tried it all and thensome and nothing has majorly improved my battery life. I won't go into number of hours I get or usage details or anything, but I have a question I cannot seem to find any solution to.

    I noticed after I updated to leaked 2.2 Froyo that very often the 3g up and download arrows are both lit up and basically never turn off. After a few days of trying to figure out what it was (and using Juice Defender in the meantime to shut data off except for 15 min intervals), I think I've figured out what is causing the 3g data to often constantly be transmitting.

    I went into the Battery History screen, left it set to "Since last unplugged" and went to "Network usage". In here, the bar for "UID 10012" is very high, almost all blue. Every time I exit the menu and go back into to re-check those data numbers, they are always increased after only seconds while the 3g data symbol is active.
    Inside of the details for that are several built-in system app names. I tried stopping a few of these through the Applications menu of the phone where you can stop services/apps.

    I finally have force stopped one (has worked several times now) that has stopped the 3g data instantly every time.
    This one is "Social Messaging Service".

    Every time I click the "Force stop" button within that app's info page in the Application settings of the phone, the 3g data arrows stop lighting up instantly.

    Is this app related only to the Social Networking built-in app (which I don't use/need)? Is it tied to other things? Is there a downside to me stopping this?
    I can't seem to keep it stopped and it seems to cause this 3g data issue every day at some time (multiple times usually - seems to happen again a few hours after I've stopped it). I think it is attributing to my sometimes bad battery life.

    How can I stop this ongoing Social Messaging "bug" battery drain? Any help would be appreciated.
     

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  2. labeledbass

    labeledbass Well-Known Member

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    I would also like to know what UID 10012 is too, I've seen it every time I check my usage, If your correct it should have something to do with com.motorola.home - OR social services

    I only have Facebook running on mine, only one I use - the widget and the service icon. I can't remember if you can set the frequency of when it fetches data

    BTW my battery last 18-24 hours with moderate usage, wifi, gps-agps, running constant

    If you're near a network you can piggyback I would suggest leaving Wifi on, like I mention above I have mine on 24/7 and I honestly can't tell a difference, it seems to fetch data for ANYTHING much faster so whatever job it does, its completed quicker. And some apps/widgets seem to only refresh data by themselves when wifi is connected
     
  3. just4747

    just4747 Well-Known Member This Topic's Starter

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    Well the apps/services displaying within UID 10012 are:

    Accounts Storage
    Admin Notifier
    Calendar Service
    Contacts Storage
    Contacts Sync
    ContactsData
    Email Engine
    Motorola Storage Monitor
    Policy Manager Service
    Policy Manager Service (listed again)
    Rich Clipboard
    Social Messaging Service
    Work Contacts


    ...And I'm tellin ya, every time I see 3G data going non-stop, I go Force Stop the Social Messaging Service in the Applications settings, and the 3G stops and the UID 10012 data count stops increasing.
    How can I fix this?? I don't/shouldn't have to keep stopping this service manually every day to fix the problem.
     
  4. WalmartSecurity

    WalmartSecurity Well-Known Member

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    Settings>Data Manager>Data Delivery>Social Applications and check "Sync over WiFi only"

    This will stop UID10012 from running unless you're connected to WiFi. I found it's better to have facebook/twitter on manual refresh or every 4 hours instead of Social Messaging, which pulls quite often
     
  5. just4747

    just4747 Well-Known Member This Topic's Starter

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    Can you explain this a little more? What exactly is the action that Social Messaging is performing when I see 3g go nonstop from it? What is the data coming from/what is happening that I am not seeing happen data-wise? I have no social widgets and all apps like FB are not even set to auto-sync ever. Only my K-9 email pushes (or pulls, I forget which setting) really.

    I think I already tried renaming the SocialMessaging.apk to .bak to stop it and it didn't change anything, so that confuses me as well.

    If I checked the option that you mentioned, would that change anything since most of my social apps are set to either sync never or after a few hours anyway? Any downsides?
     
  6. WalmartSecurity

    WalmartSecurity Well-Known Member

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    Well if you just got your phone/added an account, it might be syncing and storing your contacts. I just recently switched from 2.1 to 2.2 back to 2.1 and every time I add an account "motorola services" which I believe is the Social Messaging.apk will download and upload maybe 20-30 mbs of data

    If everything is synced, it will pull down facebook/social statuses every now and then automatically. I know for a fact that facebook auto-syncs cause there is no option to change it (for the blur facebook setup)
     
  7. labeledbass

    labeledbass Well-Known Member

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    +1, apparently that's why everything syncs at the same time on mine - again if you have a network at home or work set it up to connect when your near, I hardly ever see 3G on my phone, just the wifi signal. Only when I make phone calls will it switch over to the towers.
     
  8. just4747

    just4747 Well-Known Member This Topic's Starter

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    Checked the Wifi Sync box and I still was getting the constant 3G at one point. Force stopped the Social Messaging Service, and what do you know, 3G stopped AGAIN.

    What the hell is this crap? How can I fix this for real?
     
  9. WalmartSecurity

    WalmartSecurity Well-Known Member

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    Are you syncing contacts with your phone? When you add a fb account I know for sure it'll force 3g until all my profiles are linked and whatnot
     
  10. just4747

    just4747 Well-Known Member This Topic's Starter

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    Yes my contacts are linked with any FB contacts for pics and stuff, but this has been linked for a while now and all pics seem to be carried over already. Not sure what else it would be syncing but it keeps happening. Maybe I should let it go until finished (if ever) and see what happens from then on...
     

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