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help with clearing email outboxSupport


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  1. global2

    global2 Well-Known Member This Topic's Starter

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    I am using JB and the stock email for my RoadRunner email account.
    Today, I tried to reply to an email (on 4G) that had a bad address, and that email ended up in the Outbox folder, where it keeps trying to send itself and draining my battery.
    I cannot find a way to delete this message. I've tried everything, including cache cleaning. It is a POP account, and using my laptop to find the offending message won't work.
    I've tried long-holding the message, but there is no delete message" option anywhere that I can find.
    Anyone know a fix? Is there a backend way to get to that file?
     

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  2. SirEagle

    SirEagle Well-Known Member

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    Even if the address is not valid it should leave the Outbox. You could delete the account and then set it back up.
     
    global2 likes this.
  3. global2

    global2 Well-Known Member This Topic's Starter

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    That is a thought. I'll do that when that triangle "trouble" notification icon drives me over the edge, LOL. Thanks.
     

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