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help with clearing email outboxSupport


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  1. global2

    global2 Well-Known Member

    I am using JB and the stock email for my RoadRunner email account.
    Today, I tried to reply to an email (on 4G) that had a bad address, and that email ended up in the Outbox folder, where it keeps trying to send itself and draining my battery.
    I cannot find a way to delete this message. I've tried everything, including cache cleaning. It is a POP account, and using my laptop to find the offending message won't work.
    I've tried long-holding the message, but there is no delete message" option anywhere that I can find.
    Anyone know a fix? Is there a backend way to get to that file?

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  2. SirEagle

    SirEagle Well-Known Member

    Even if the address is not valid it should leave the Outbox. You could delete the account and then set it back up.
    global2 likes this.
  3. global2

    global2 Well-Known Member

    That is a thought. I'll do that when that triangle "trouble" notification icon drives me over the edge, LOL. Thanks.

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