I bought my daughter a Latte Ice LV70 tablet for xmas from Sears. She put in a password and now cannot remember what it is so we cannot access the tablet. I have searched and searched and all of the fixes listed online do not work! I tried holding the power + volume down, which puts it in safe mode, but still cannot access anything without a password. Any ideas? I tried doing a hard reset also with the tiny hole on the outside of the tablet, but again nothing happened! I called Latte Communications and their phone is disconnected. Any suggestions are welcome!