Ok...I hate to sound like a dunce, but I'm having the same problem. I have located the files I created in the Ringtones Folder, but when I get a call, I just get the normal default ring. I have set 4 different ringtones for 4 different people but no dice. I also tried to locate the folder with the factory ringtones thinking that is where I should move them too, but no dice on that either. I'm coming from an Apple environment to the Samsung Galaxy Note. Also, I have tried looking it up. Help??