I had a Droid Incredible, rooted, no custom ROMs installed. I sold the phone. Before I did, I did a factory reset, to remove my data from the phone but maintain root status for the new user. The guy who bought the phone from me is having trouble accessing the mobile network now. We had a devil of a time just activating the phone on his number. Verizon helped us manually activate it eventually. Anyway, any ideas what might be causing the problem? I've sent him directions for unrooting the phone to see if that fixes it. Any other suggestions or ideas why it might have happened? -- one other thing, we swapped memory cards when he bought the phone.