Help...Won't let me put movie on phone???Support


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  1. LittleMissKaylie

    LittleMissKaylie Member This Topic's Starter

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    I am trying to put a full length movie onto my Moment. It is an mpg4 file. Only 1GB. I have a 8GB card. I drag and drop the file into the folder and it starts to download. When it is done it says that the 1GB file is there. When I unhook my phone from the computer it is nowhere to be found. When I hook my phone back up to the computer the "file" is still there but it says it is 0GB. Any help would be great!
     

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  2. LittleMissKaylie

    LittleMissKaylie Member This Topic's Starter

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    sorry if this has already been asked.....
     
  3. Iforgit

    Iforgit Well-Known Member

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    I didn't have any problems getting mine on the phone, there was a little bit of a learning curve going from DVD to a mpg4 file.

    You can always try copy and paste, that's normally how I move my stuff rather than drag and drop. Other than that I'm stumped on what the problem might be.
     
  4. AlkiDweller

    AlkiDweller Well-Known Member

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    First thing I'd try is putting the card in a card reader and doing it that way. If it works, you know it's not a problem with the card.
     
  5. pastafarian

    pastafarian P√Ętes avec votre foie Moderator

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    Your screen name? First name? If so and you were my daughter(or wife, mother , etc) you'd be Kaylie Kaylie. :D

    I've moved large files to/from my card without issue so it's not a general android/moment problem. Check the card out in a reader. Even if it checks out, you might try backing up the card and reformatting it.
     
  6. EmoTonyB

    EmoTonyB Well-Known Member

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    yeah... playing video is the ONE thing i have NEVER had a problem doing on my moment. i just drag and drop, wait for it to transfer and boom.
     

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