General Help

Discussion in 'Android Devices' started by tattedranchgirl, Oct 14, 2010.

  1. tattedranchgirl

    tattedranchgirl New Member
    5

    Oct 14, 2010
    1
    0
    5
    MY NEPHEW HAS FORGOTTEN HIS USER NAMED AND PASSWORD !! He can't unlock the screen now (he shouldn't have let his baby brother play with it I guess- now the screen is LOCKED)
     

    Advertisement

  2. Podivin

    Podivin Well-Known Member
    VIP Member
    213

    Nov 29, 2009
    3,679
    881
    213
    Jacksonville, Fl
    The only thing that *I* can think of is to do a factory reset (instructions below, from Frisco's thread). Note that ALL user data and apps on the phone will be lost, he'll have to enter his information again. However if the name and password he's forgotten is his gmail login, then that's going to be a problem because that's how Google knows him.
    Pictures, music and whatever else is on the SD card will be retained.

    - Shut down your device.

    - While holding down both the volume-down toggle and the send or "phone" button, press the power button.

    - Wait a moment, and a screen will come up: read the print completely and follow directions, it'll walk you through the simple process.
     
  3. kar0la420

    kar0la420 Well-Known Member
    16

    Nov 9, 2009
    60
    2
    16
    New jersey
    Perhaps go to google.com on a laptop or something and try to get his information that way. They have to have a "forgotten password link"
     

Share This Page

Loading...