Help!!!General


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  1. dawnstacie

    dawnstacie Well-Known Member This Topic's Starter

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    I was on a call and all of the sudden, I dropped the call. No big deal, but then I lost service in my house for 5 mins. I make calls from here all the time. So, I shut the phone off and turned it back on and all my contacts are gone!!!!! I shut it off and turned it back on and they didn't come back. There are hundreds of contacts and most are linked to facebook, one on one of course.

    How do I get them back!?
     

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  2. mcbtrain929

    mcbtrain929 Well-Known Member

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    pray
     
  3. Ataranine

    Ataranine Well-Known Member

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    Take that bitch to the store and tell em what happened.
     
  4. jeffyo

    jeffyo Well-Known Member

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    Try resyncing your phone with those accounts. If that doesnt work you may n to factory reset the phone and try registering thos accounts again.

    Try everything except factory reset, save that for your last resort.
     
  5. dawnstacie

    dawnstacie Well-Known Member This Topic's Starter

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    Speed dials are gone. The contacts are still in gmail. But, I just got a new job and have a lot of new numbers that I added this week. Doesn't even show calls that I made.
     
  6. HP2

    HP2 Active Member

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    Wasn't there a system verizon had by saving your contacts online or in a database for you? I had that option before i got this phone, but I'm not sure if it's still around. I think it was called "Backup Assistant." Not sure if it works on Eris though :confused:
     
  7. dawnstacie

    dawnstacie Well-Known Member This Topic's Starter

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    Droids don't have backup assistant.
     
  8. dawnstacie

    dawnstacie Well-Known Member This Topic's Starter

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    They made me do factory reset because the phone wouldn't let me make calls. Now nothing works...
     
  9. huntsvegas

    huntsvegas Active Member

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    Wow, that's insane...Are you going to exchange it? You apparently got a lemon.
     
  10. jeffyo

    jeffyo Well-Known Member

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    O
    Diffenitly a lemon. That should have corrected the issue for sure.
     
  11. dawnstacie

    dawnstacie Well-Known Member This Topic's Starter

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    Well, after over an hour in the verizon store, it turns out that my phone was deactivated when some moron at verizon activated a new phone and used my number. So, my phone is working, but I have to reload everything, connect to facebook and upload my apps.... could be worse right?! NOOOO!! They gave me a 30 dollar credit for wasting the 2 hours no the phone. I am going to call them back and give me more money for being idiots in the first place and giving some other girl my number!
     
  12. joeybird

    joeybird New Member

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    Same thing happened to me at around 4pm today
    I recvd a call from a friend, didn't pickup. She called again 5 minutes later & no name showed only a number. I went to contacts and they were all gonzo. Any advice? Haven't called Verizon yet? Eek...:mad:
     
  13. dawnstacie

    dawnstacie Well-Known Member This Topic's Starter

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    Go to google and resync them. Are you still able to make outgoing calls?
     

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