Help?!!Support


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  1. Alexusf

    Alexusf Member This Topic's Starter

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    Just got a new Moment on Friday- been working fine until now.
    I was downloading some ringtones when it seemed to lock up- kept saying it was downloading, with the hourglass icon. Then the screen went black like it turned off.

    Now nothing will turn it on!! Its DEAD. I took the battery out and put it back in but still nothing..

    ANYONE???
    :confused:
     

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  2. April_Fool_79

    April_Fool_79 Well-Known Member

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    If it won't turn on at all, best bet is to take it to a Repair Center. Just go to sprint.com and click on the "Find a Store" link at the top right. Select the radio button next to repair center, and enter your information.
     

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