HELP?!Support


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  1. OlsonConnor

    OlsonConnor Well-Known Member

    I decided to disassemble my phone, once it was all good and second time it wouldn't turn on again, I don't know what to do, please help.:confused:

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  2. alsaces daddy

    alsaces daddy Well-Known Member

    Did you connect all three ribbons back where they were supposed to be? And why did you disassemble your phone?
  3. OlsonConnor

    OlsonConnor Well-Known Member

    What three ribbons but I everything back together, I did it because something was jammed in there and a crumpled up cap for a drink and not sure how it got there.
  4. alsaces daddy

    alsaces daddy Well-Known Member

    All you did was take the back cover off?
  5. StarScream2109

    StarScream2109 Well-Known Member Developer

    is your phone under warranty? i would say your best bet is to get a replacement taking the phone apart without properly knowing how to fix it is a bad idea
  6. OlsonConnor

    OlsonConnor Well-Known Member

    Yeah, my dad went to my retail Boost Mobile/Virgin Mobile store and they said they can't do anything about it so I am going to call ZTE for a replacement wine I am paying a bit more a month for warranty.
  7. alsaces daddy

    alsaces daddy Well-Known Member

    I still don't understand why you disassembled your phone and how much you took apart.
  8. OlsonConnor

    OlsonConnor Well-Known Member

    There was something jammed it looked, so I went in all to the board, what I found puzzling is that a crumpled piece of like a danamals drink but it was a different kind and it was inside, I know it wasn't from me because that was the first time I opened up this phone.
  9. alsaces daddy

    alsaces daddy Well-Known Member

    Yeah warranty won't cover that buddy. There's no danimals clause in the contract. Lol

    Honestly I am sorry but when you disassembled your phone aside from the back plate and the plate secured by screws did you bump any of the ribbons? There are 3 there that have to be connencted. Try opening it back up and show me what you got if you can. I'll try best I can to help.
  10. OlsonConnor

    OlsonConnor Well-Known Member

    Are all like connect glued on or something because one of the things is lose at the top like a copperish colored wire. But I heard a sound coming from it like when you press the top volume rocker button it sounded like that, but it won't anymore, I think it could just be the display rather than the inside of the phone itself. When I plug it in my computer it connects successfully, the sound it makes when you plug it in.
  11. alsaces daddy

    alsaces daddy Well-Known Member

    Okay there are flaps on the ribbons on the back side. That's what holds the ribbons. Flip the flap back toward the ribbon and push the ribbon in as far as it can go and the flip the flap back.

    By the way any advice i give is all on you to use. If you mess up your phone its not my fault ok?

    The ribbons have to be FULLY secured in order for the process to complete. If they aren't then it Wont work. So. Make sure they all are. If that's not the problem then the animal cookies messed ya up somehow. :(
  12. justtom

    justtom Well-Known Member

    I never had a danamals,are they good ? And what are they ?
  13. OlsonConnor

    OlsonConnor Well-Known Member

    There like kids drinks, they have a cap that's like flexible and it inside the phone not sure it got in there.
  14. OlsonConnor

    OlsonConnor Well-Known Member

    So finally after many days without internet, I finally got it back. So I sent my phone to ZTE Service Center, I hope to get it fixed, thank you alsaces daddy. There was a ribbon that wasn't in a slot and the LED indicator worked but the screen never turned on.
  15. alsaces daddy

    alsaces daddy Well-Known Member

    I thought thats what it would be. Im sorry you had to send it in. Hopefully they dont charge you. :(
  16. OlsonConnor

    OlsonConnor Well-Known Member

    My curiosity killed my phone. But it's fine don't be sorry my fault I decided to open it up. I hope I can get it in a week or 2.
  17. alsaces daddy

    alsaces daddy Well-Known Member

    I opened mine up too. Had to replace the digitizer. Just gotta make sure the ribbons are fully connected. Its a pain and tedious but arent all phones? :p:rolleyes:
  18. OlsonConnor

    OlsonConnor Well-Known Member

    Yes lol. I am thinking I damaged the wide black ribbon because It had a small tear, but I may never know.
  19. OlsonConnor

    OlsonConnor Well-Known Member

    ZTE WARP REPAI.jpg Now I can breath again, because I forgot to write my RMA number on the outside of the box and I am happy that they received it!
  20. OlsonConnor

    OlsonConnor Well-Known Member

    sadlmao.jpg So I got this email, guess I just might have to buy a new phone like an S2 or the Sequent.
  21. justtom

    justtom Well-Known Member

    Yep. I seen that one coming,but also thought maybe it would slip thru unnoticed that you took it apart apparently not. I was out the other day looking at the Sequent at the Radio Shack in the mall for my Daughter as a twelth B-Day gift and have been following it in the forum. As her first phone and possibly my next and I like what I see. I know a owner operator of a boost store about 50 miles away and am going to see if he will let me try one out for a few days before I drop the $200.00 just need to find the time to make the trip.
  22. OlsonConnor

    OlsonConnor Well-Known Member

    Yeah, I just might buy the Sequent, but not sure, Ill have to see how it goes.

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