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HELP!!!!Support


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  1. jigoku0128

    jigoku0128 Member This Topic's Starter

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    I recently installed the SG S5 video player apk on my SG S4 which just updated the S4 version of the app. I've since uninstalled it (or so i thought) and now i'm left with an icon on my app drawer with the '#4cffffff'. I can't get rid off it or disable it as my phone isn't rooted. It doesn't seem to be causing problems...yet. I just want to know if and how i can remove the icon?
     

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  2. BigRedGonzo

    BigRedGonzo Well-Known Member

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    If you tap the icon with the funky name, what happens? Does it open any app?
     
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  3. jigoku0128

    jigoku0128 Member This Topic's Starter

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    Yeah. It opens the video player with a list of the videos on my device. It seems that the apk was the asian version as on the play store, it said there was an update available but when i tryed, it said 'this version is not available in your country'. It appears to be residual but i cleared all residual files via 'clean master'. I've checked on the app manager and it doesn't take any memory up.
     
  4. BigRedGonzo

    BigRedGonzo Well-Known Member

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    To get rid of the icon, you may try installing it again and then immediately uninstalling it. I would say, "It can't hurt to try," but in this situation you could end up with two "funky" icons. Otherwise, I think there is a way to hide an icon in the app drawer, you could give that a shot.
     
  5. jigoku0128

    jigoku0128 Member This Topic's Starter

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    Re-installing not working. I've hidden the 'app' already but i want it gone. Looks like a last ditched attempt and do a factory reset and see how it goes.
     
  6. jigoku0128

    jigoku0128 Member This Topic's Starter

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    The factory reset worked, it's nowhere to be found on my S4. Backed everything up to kies and everything's fine. Thanks for your suggestions.
     

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