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  1. ollie627

    ollie627 New Member

    i put a lock on my phone and someone tried it to many times and now it is asking for my google email address and password but the problem is i cant remember what username i used when i got the phone. ive tried to contact google but only get a voice recorded person speaking i also rang t mobile and they cant help me what should i do?

  2. nellisere

    nellisere Well-Known Member

    you need to perform a factory reset, or there might be an option around the lockscreen to wipe all data

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