Here is proof that the Sprint people on chat doesn't know anything!!General


Last Updated:

  1. heathershipp

    heathershipp Well-Known Member This Topic's Starter

    Joined:
    Mar 29, 2010
    Messages:
    145
    Likes Received:
    0
    Your session ID for this incident is 230449.
    Time Details
    04/06/2010 10:21:21PMSystem: "Please wait and the next available specialist will be with you shortly."
    04/06/2010 10:21:26PMSession Started with Agent (Stuart M)
    04/06/2010 10:21:26PMSystem: "Thank you for contacting Sprint. My name is Stuart M."
    04/06/2010 10:21:26PMHeather Shipp: "Question about the Samsung Moment."
    04/06/2010 10:21:57PMHeather Shipp: "Can you tell me when the phone will be getting the next update?"
    04/06/2010 10:22:21PMAgent (Stuart M): "Hello."
    04/06/2010 10:22:45PMAgent (Stuart M): "Please elaborate you concern."
    04/06/2010 10:23:18PMHeather Shipp: "I know the Samsung Moment is getting the 2.1 software update soon. Would you know when?"
    04/06/2010 10:25:08PMAgent (Stuart M): "It is coming soon but I am sorry I don't have the exact date. It was expected in the month of April. Please wait for next month, it will come soon."
    04/06/2010 10:25:51PMHeather Shipp: "Next month? It's still the beginning of April! This is getting to be ridicilous."
    04/06/2010 10:26:46PMAgent (Stuart M): "I am sorry for the delay. Please wait for some more time."
    04/06/2010 10:27:56PMSession Ended
     

    Advertisement
  2. Sphagnum

    Sphagnum Well-Known Member

    Joined:
    Dec 31, 2009
    Messages:
    102
    Likes Received:
    7
    He probably just missed the word "the" in between "for" and "next month", easy mistake given most of these people probably don't speak/type the best English anyway..
     
  3. i VTAK

    i VTAK Well-Known Member

    Joined:
    Feb 10, 2010
    Messages:
    787
    Likes Received:
    73
    How are they supposed to know when 2.1 is being released if they're not told? I don't think anyone knows when it's coming out.
     
  4. pastafarian

    pastafarian P√Ętes avec votre foie Moderator

    Joined:
    Nov 4, 2009
    Messages:
    5,622
    Likes Received:
    4,625
    When he said "please wait for the next month" you should have refused, just to see what his reaction would be.

    The online chat will almost always end in one of two ways. Either you will be given a number to call to resolve your issue or you will be told your issue isn't resolvable. Everything else is bs filler.
     
  5. Zumaki

    Zumaki Well-Known Member

    Joined:
    Nov 4, 2009
    Messages:
    577
    Likes Received:
    26
    Heather, your sig should say "Youtube" not "Yahoo" :p
     
  6. madmax3

    madmax3 New Member

    Joined:
    Feb 25, 2010
    Messages:
    4
    Likes Received:
    0
    Dont you know 2.1 came out already you didnt get it ...lol... j/k:D just playin ..lol.. This is my Touch Pro I think this is really what we are going to be seeing next a phone that runs Windows Mobile and Android pick your OS on bootup.[​IMG][​IMG][/IMG]
     
  7. heathershipp

    heathershipp Well-Known Member This Topic's Starter

    Joined:
    Mar 29, 2010
    Messages:
    145
    Likes Received:
    0
    Ahh good point lol.... I'll change it later
     

Share This Page

Loading...