Hero Graphite Discoloration


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  1. mikebeecham

    mikebeecham Well-Known Member This Topic's Starter

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    Hi all,

    I've been the very proud owner of the Hero in Graphite for a week and a half now, and am starting to notice some discoloration around the back casing, and front bottom corners.

    Can anyone confirm this is an issue, or am I seeing something that should not be taking place?

    Help, and thanks in advance
     

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  2. MartinS

    MartinS Well-Known Member

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    Mine's OK. It marks, but wipes clean.
     
  3. Carl C

    Carl C Well-Known Member

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    I saw someone else complained about this , apparently it was the teflon coating on the case that helped to make it so dirty?

    Carl C :D
     
  4. mikebeecham

    mikebeecham Well-Known Member This Topic's Starter

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    So is this dirty, or is the case wearing away? if dirty can anyone recommend something I can clean it with?
     
  5. daveybaby

    daveybaby Well-Known Member

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    I thought it was only the white heros that had the teflon.
     
  6. tragicheart

    tragicheart Active Member

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    For those that have the white teflon one, how are you cleaning it?

    I just realized mine has some marks that are possibly from rubbing against my jeans...
     
  7. Slug

    Slug Check six! Moderator

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    I've had mine since the end of July, it spends all day in my trouser pocket and apart from a chip in the finish next to the USB socket where I bumped it on a wall (don't ask!) it shows no wear. I've put 'Clear Armor' protection on front and back but the exposed edges/corners are still pristine.
     
  8. mikebeecham

    mikebeecham Well-Known Member This Topic's Starter

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    Just an update....since being on the phone between HTC and my provider, Orange UK I have finally managed to persuade Orange to send me a new phone.

    Interestingly, Orange do not have a process for dealing with cosmetic issues of this kind, as it 'never happens'. I'm not sure whether I totally believe this statement or not, but if it the case then it seem a little foolhardy to not have a process in place!

    That said, I will have a new handset by Thursday, and I've ordered the Flexishield Cover for it, so theoretically this shouldn't happen again.
     
  9. mikebeecham

    mikebeecham Well-Known Member This Topic's Starter

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    and slug...again,. thanks for the advice!
     
  10. Slug

    Slug Check six! Moderator

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    Result! Glad they did the decent thing, Mike.
     
  11. bojack

    bojack Member

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  12. daffyduck

    daffyduck Well-Known Member

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    Mine is an unlocked Hero in White and I have noticed, it can tend to pick up ink marks from the Office environment (on paper, desks, etc).

    Tried cleaning it by rubbing with a cloth but to be honest, if you just carry on using it, I have noticed the Teflon eventually cleans itself.......

    Not been chipping it either by bumping it up against a wall while in my pocket LOL :D
     

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