Hero Internet Problems


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  1. limpet

    limpet New Member This Topic's Starter

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    Hiya,

    I have had my HTC Hero for a couple of weeks now, and had no problems withthe internet. However, today it will not connect. It is saying "Web page not available". I don't know if it is important, but it always seems to be connected to Edge, and not any other type of connection. Could this be the problem?

    I also use NetSentry, but I don't think this could be part of the problem, could it?

    I would be very grateful for anyone's advice!!

    Limpet
     

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  2. docmarioce

    docmarioce New Member

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    Most of the times soft reseting the phone fixes the problems.

    Regards

    Mario
     
  3. vjprakashbe

    vjprakashbe Well-Known Member

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    Try with Wifi instead of 3G/Edge so that we can eliminate the possibility of any device related issues.

    -Jp
     
  4. limpet

    limpet New Member This Topic's Starter

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    Thanks for the quick reply. Um, I don't really know what a Soft Reset is. I just ha d aquick look, nd it looks like I need to get an App for it? If so, I don't think I can, as I can't get on the internet.

    Or is it just much simpler than I think?
     
  5. limpet

    limpet New Member This Topic's Starter

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    I am at work at the moment, but I think it briefly picked up Wifi earlier, as I could look at a web page for a little while - I think it was connected via Wifi. Now it isn't working. And I have also noticed that the arrows by the "E" are not showing data sent/received.
     

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