Hero wont sync with vista pc


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  1. tlzeebub

    tlzeebub Member This Topic's Starter

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    Please help me, I'm getting frustrated trying to get my Hero to connect with my PC, I've installed HTC Sync 2.0.4 on my PC but when I plug my Hero in via USB first I get this message


    [​IMG]

    so i select locate and install driver software and then i get this message




    [​IMG]

    and then it's all over, I've downloaded what i think are the latest drivers and used device manager to manually select where to find the drivers and i still get the same message, it'll be a shame if i cant get it to sync because i like the phone but without it being able to sync it's just a paper weight, hope you guys can help me get it sorted, regards Chris
     

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  2. tlzeebub

    tlzeebub Member This Topic's Starter

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    Anyone PLEASE:rolleyes:
     
  3. franners

    franners Well-Known Member

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    There are Vista specific drivers for the Hero which you need to install. Should work OK then. Can't find a link but file for XP is "HTCDriverUpdate_WinXP.exe" so try "HTCDriverUpdate_Vista.exe".
     
  4. tlzeebub

    tlzeebub Member This Topic's Starter

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    Thanks Franners, i've googled that and havent found any results relating to the Hero only WMD's, thanks for the idea though, regards Chris
     
  5. kbalazs

    kbalazs New Member

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    I had the same problem. Try to disable the firewall and virus scan. I guess htc sync has trouble to coop with them. It should be corrected in the next version.
     

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