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Hooking up note 3 to Monitor results in low res output. Need Help!!

So I got a dock for my note 3 at work. It works great but when I hook up the monitor wich is full HD it only displays 640x480. No idea why. What can I do to make sure it displays full HD like the phone can?

1) Which dock are you using?
2) Is the monitor set to auto convert to the highest output/resolution setting?
 
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