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Hoping to get a response here

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  1. rbh5081

    rbh5081 Well-Known Member This Topic's Starter

    Jul 4, 2010
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    I posted this first in the droid x forum section but have yet to get a response so I thought if try here.

    I have had my DX for 9 days now and today I was on the phone for about 55 minutes then it started to have echoing so we hung up well about an hour or so later I tried to make another call and the phone would not dial kept getting failed message. well lucky I have a house phone I called verizonThey were very nice but my phone still does not make calls or connect. They opened a work ticket and say it could be up to three days before it gets resolved. The weird thing is I show 3 to full bars on the phone. So could it be the phone or them?
    I would just go to a store but that is at least 55 miles away. Plus I bought it at wirefly.com so I'd have to deal with them if something is wrong with phone or face a $ 300 + charge.
    Has this happens to anyone else that has had to get a replacement? Please help

  2. gvillager

    gvillager Well-Known Member

    Jun 30, 2010
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    The phone probably isn't the issue. VZW is doing some major network changes in OK to integrate the Alltel network. Make sure your PRL is up to date by dialing *228. Let us know how things work out.
  3. codeyh

    codeyh Active Member

    Jul 21, 2010
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    villager hit it on the nose.. always start with a power cycle of the phone, then a *228

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