Support Hotmail problem on HTC Hero for Sprint

Discussion in 'Android Devices' started by jason2md, Oct 23, 2009.

  1. jason2md

    jason2md Member
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    Oct 23, 2009
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    HI - was able to easily set up Hotmail on my Hero, yet is not working perfectly.
    Here's the issue, when a single email is sync'd onto both the phone and the hotmail website --- when i delete the email from the phone, it properly deletes the email from the Hotmail website.

    But, when an email is first deleted from the website, it will never delete is from the inbox on my phone, even after refreshing.

    Is this a common issue, do others have this problem, and how can it be fixed?
    thanks.
     

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  2. Sulten

    Sulten Member
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    Oct 19, 2009
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    have you changed the setting on the phone?

    click on your mail to open it
    click the menu button
    click on more
    click on settings
    click on send & recieve
    uncheck or check delete mail on server

    if you have it checked when you delete from the phone it will delete on the server.

    if you uncheck it then it wont.

    let me know if that helps
     
  3. slave1

    slave1 Well-Known Member
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    Nov 20, 2008
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    Newcastle upon Tyne, UK
    Or you could just pull your Hotmail into GMail.
    It gets deleted from Hotmail when it's moved to Gmail and Gmail is in sync with you phone. Delete from phone deletes from Gmail and vice versa.
     
  4. andythegreek

    andythegreek New Member
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    Jul 1, 2010
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    I have the same problem,
    when I delete mail from my PC they remain on the hero
    this is a real pain having to delete from 2 places!
    and no, I dont want Gmail to poll my email as I have had the hotmail account for years.
    one solution is to use K9 email app (v2.900 is stable), deleting from my pc makes the emails delete when the hero next polls.
    not ideal but it kinda helps.
    maybe the Android OS 2.1 update will help..?
     
  5. Xyro

    Xyro 4 8 15 16 23 42
    Moderator
    6,313

    Dec 1, 2009
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    UK
    -Thread moved to the Sprint section as the OP is on Sprint-

    Andy, can't you just delete all the emails on the PC and sync/poll manually? You can't expect the hero to know you've deleted anything otherwise :p

    I'm sure the HTC Mail has a manual sync button like K9.
     
    omda72 likes this.
  6. omda72

    omda72 New Member
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    Aug 10, 2011
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    How can i sign out hotmail app on my samsung tab? Any help
     
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