How do I get Email attachments?

[Fredo181]

I just purchased my Droid Motorola. I got my email set up. It is Pop 3.
I get my emails, but cannot get my attachments? When I click open, it says fetching attachment and then the screen goes black and stays that way. I have to shut the phone off and then turn it back on to make it work again.
Is there some application I need to open attachments? I mainly get Tifs as attachments. Thanks

 

[nednorton]

TV

I just purchased my Droid Motorola. I got my email set up. It is Pop 3.
I get my emails, but cannot get my attachments? When I click open, it says fetching attachment and then the screen goes black and stays that way. I have to shut the phone off and then turn it back on to make it work again.
Is there some application I need to open attachments? I mainly get Tifs as attachments. Thanks

I just purchased my Droid Motorola. I got my email set up. It is Pop 3.
I get my emails, but cannot get my attachments? When I click open, it says fetching attachment and then the screen goes black and stays that way. I have to shut the phone off and then turn it back on to make it work again.
Is there some application I need to open attachments? I mainly get Tifs as attachments. Thanks

 

[RazzMaTazz]

Can you open any other kind of email attachment (e.g. a JPG or TXT file)? If so, then perhaps you just don't have an app that can open TIF files.

Do you have an app on your phone (e.g. some kind of photo viewer) that can open TIF files? For example, if you drag & drop the TIF file from your PC to your SD card and then try to open it from your phone (by clicking on it from a file explorer) does it open? If so, then the problem would seem to be with your phone's email program (or perhaps the email server).

FYI: If possible, I'd highly recommend getting off of POP3 mail and moving to IMAP (e.g. Gmail & Yahoo) or MAPI (e.g. Hotmail, Outlook.com, & Live.com) based mail accounts. IMAP & MAPI synchronize your mail between all of your devices (phones, PCs, tablets, etc.) such that anything that's been read, deleted, replied to, sent, etc. on any one device is perfectly synchronized on all devices. IMAP & MAPI systems tend to intelligently cache-in newer emails and cache-out older emails to the servers so your phone's memory doesn't get filled up. POP3 doesn't synchronize between devices and it tends to clog up phones until they run out of memory, unless you're careful to constantly clean up the inbox and sent folder. Some (probably most) older email services, like Yahoo, started out as POP3 (before IMAP was created) but later added IMAP protocol, giving the customer the choice of upgrading to IMAP for free.

 

[Dannydet]

Tifs are usually big image files that don't play nice on android, jpgs open very easily. FYI....

 

[RazzMaTazz]

My Galaxy S5 has no problem opening big TIFF files, but there's typically not a built-in Android app to read TIFF files so you need to install one. The free Multi-TIFF Viewer works for me.