When I bought my Captivate at the AT&T store, they tossed in a free case, which they put on the phone before I could even hold it . This transparent Plastic thing is evil, by which I mean I can't get it off. I'm afraid to take a screwdriver to it because I don't want to risk scratching the phone (that was why I got the case in the first place). Does anyone have experience with "incipio" plastic case? Do you know how to get it off safely? Can I take it in the store and have them do it? Would they be willing to exchange my phone over something so silly?