Hi guys. I bought a Samsung Galaxy S II a while ago and it is a beautiful phone, but I have had some pretty annoying problems, and therefore I would like to "restore" the phone to factory settings. 3G never seems to be enabled regardless of how many times I configure the APN. KIES used to work fine but now it always "takes too long to respond" whenever I try to access it via URL. Sometimes the battery dies too fast (but I found a thread for that!). Please keep in mind I'm REALLY new to the world of Android, so I don't know the "lingo" of this nice world yet ("rooting", etc..). I have looked for a way to restore my phone but everything is a bit confusing, particularly because of these "big words". Can someone tell me how can I restore my phone to factory settings? As an additional question, is there a way to see all the apps I have purchased/downloaded from the MarketPlace? Just so I can redownload them again. I don't want to do a full backup of the phone since I don't have much important stuff on it, so I would rather leave it in clean state and reinstall the apps manually.