How do you END a call on hold?Support

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  1. Bearly

    Bearly Well-Known Member

    If I am on a call and get a second, incoming call...

    Second call will take a while, so I switch back to first call and say, "Ill call you back."

    I can't seem to switch to the second call and have the first call drop off, such that there's no longer a "call waiting" screen, EVEN IF the first caller hangs up himself/herself.

    How can I end the call on hold WITHOUT ending both calls?

  2. contagous

    contagous Well-Known Member

    Would also like to know this
  3. Gibbs

    Gibbs Active Member

    lol I used to know the answer to this question when i first got the dinc at release....i have since forgotten having not used it in such a long time.... *feels silly* hopefully someone will give us the answer.
  4. Bearly

    Bearly Well-Known Member

    It's just an example of an unpolished UX in my opinion. I feel like HTC should've spent a LOT more time testing out "real world" usage and collecting some user feedback.

    Unless I'm being an idiot and there's an easy way to do it; it sure as hell doesn't seem intuitive.
  5. bjanow

    bjanow Well-Known Member

    I've actually come to the conclusion that it's impossible.
  6. facemymusic

    facemymusic Member

    I have an evo, but my boyfriend has the incredible and we've spend TONS of time trying to figure it out. It's the same problem since we both have Sense. A solution would be GREAT!!
  7. gamorg02

    gamorg02 Well-Known Member

    never been able to on the samsung moment either, would love an answer!
  8. Bundy

    Bundy Well-Known Member

    Yeah...the call waiting feature on this phone does suck. If I'm on a call and another comes in, I basically have to choose who I'm going to talk to because there is no way to switch between calls.
  9. gamorg02

    gamorg02 Well-Known Member

    switching works well, but ending the call i'm not sure, altho i've heard the soft 'end call' may work (menu -> end call) will test shortly.
  10. gamorg02

    gamorg02 Well-Known Member

    nope that didn't work
  11. bjanow

    bjanow Well-Known Member

    I tell the first person I'll call back and hang up on everyone.
  12. ashorty

    ashorty Active Member

    When you answer the second call, it puts the 1st on hold. If you want to return to the first one, slide the screen down and u will see the status of both calls and hold buttom. Hit it and it should return u to the first caller.
    dscribe likes this.
  13. dyvurcz

    dyvurcz Member

    I think we all understand that part. It's the fact that you can't disconnect from one call without dropping both.
    facemymusic likes this.
  14. Joey24

    Joey24 New Member

    I called HTC (HTC was no help at all) and Verizon and this is what we figured out. If you press end call for whatever call you are on, and then wait about 10 seconds, the phone will ring you back, and if you press answer you will then be back on the call that was on hold. Before the phone rings you back it goes to your home screen, so you think you've been disconnected, but if your just patient and wait, it will go back to the call that you want. It's ridiculous and a pain in the neck to wait so long, but it works.

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