How do you know if your order went through?General


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  1. kekky

    kekky Member This Topic's Starter

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    I pre-ordered the phone for the price of $179 on Tuesday night but I haven't received any confirmation through email or text from T-Mobile. When I try to order the phone again, it shows me the upgrade option of $299 rather than $179. Maybe my order did go through but is there any way to make sure? I worry because my experience with the T-Mobile website has not been very pleasant during the past 4 years I've been subscribed to them.
     

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  2. Pdeco1

    Pdeco1 Member

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    611 on your cell phone!
     
  3. N3TWORK BURN3R

    N3TWORK BURN3R Well-Known Member

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    I just contacted T-Mobile cause i was unaware about the order i put thru as well. They said it went thru and i WILL be receiving it on the 22nd of October. The only thing that worries me is that she seemed unsure of the 3G service where i am located. Im in Long Beach, CA which happens to be a BIG city. She said that on the 25th of this month, Los Angeles went 3G. So im sure that helps.
     
  4. Huey Freeman

    Huey Freeman Well-Known Member

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    The website does pretty much blow.. However, the customer service reps are far more informative. I just called to confirm and they said my phone will be in the mail on the 22nd.
     
  5. N3TWORK BURN3R

    N3TWORK BURN3R Well-Known Member

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    You will RECEIVE it on the 22nd....
     
  6. OrganizedFellow

    OrganizedFellow Well-Known Member

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    I too ordered and did not receive a confirmation number or anything.
    Called two days later '611' on your T-Mobile phone, and was given the confirmation number.

    Silly me, I also asked for the FedEx tracking number ... hahaha, she laughed and said that number would not be available til the ship date, almost a month away.
    OH YEAH HUH!? I said to her, and we both had a good laugh at my expense.

    Some good service people there at TMO.
     
  7. N3TWORK BURN3R

    N3TWORK BURN3R Well-Known Member

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    Agreed. There's been some instances where i end up talking to them about something completely different. Good people there.
     
  8. sleebus.jones

    sleebus.jones Well-Known Member

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    I got an SMS from them a day later confirming my order. I'd guess everyone will eventually get one of those?
     

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