How do you remove custom ringtones from the list?Support

  1. crosspatch

    crosspatch Well-Known Member

    The default music player on the Photon lets you set any music file as a ringtone. Some third-party music players do as well. Great. I did this for a couple files, and it works fine.

    At first, I assumed that the music player was copying the files to a separate location reserved for ringtones, and that I could simply find and delete those files to remove the ringtones from the list of available ringtones. But no.

    As it turns out, the files remain in their original locations, and what must be happening under the hood is that some type of internal pointer (i.e. a list of ringtones) is set to point to the files that had been set as ringtones by the music player.

    The problem is, I don't want those music files showing in the list of available ringtones anymore. (Menu > Settings > Sound > Phone ringtone.) The music player seems to offer no way to "UNset as ringtone".

    I found that if I renamed the files, then went into the ringtone setting and selected a different ringtone, the files would disappear from the list. But once I renamed them back, they reappeared in the list. And I don't want to have to change the names of my files.

    Does anyone know how to remove them from the list of available ringtones?

  2. drexappeal

    drexappeal Well-Known Member

    I wish i could say I know how to remove ringtones from the list, after setting ringtones in that manner. I've never done it that way, so that's new to me.

    Only way I could think that would be a "sure fire" way to remove the ringtones as "available ringtones" would be to do a hard reset and just start from scratch.

    As a rule of thumb, I always set up my custom ringtones/alerts this way:

    That ensures that once I've deleted the ringtone from the folder, it's no longer available.
    KOLIO likes this.
  3. crosspatch

    crosspatch Well-Known Member

    Yeah... Yuck, I'm not doing a hard reset just for this. I suspect that if I rooted my phone (not gonna happen), I could probably accomplish it somehow. But hopefully there's another way.

    Thanks for the response. I actually have read your notes on setting ringtones, but when I saw the "Set as ringtone" option, I didn't realize it may mean "Set as ringtone and NEVER stop seeing this file in the ringtone list".
  4. crosspatch

    crosspatch Well-Known Member

    Ah, yes! I love apps! I found an app that let me delete the ringtones from the list:

    Ring Remover

    I apologize for posting and then answering my own question, but it didn't even occur to me that there might be an app for this. (There were also a couple others.)

    I also found advice to do a "Clear Data" on the native "DRM Protected Content Storage" app, but I didn't know what other effects that action might have, or if it would work.

    Thank you drexappeal and Beekeeper (the app developer)!
    KOLIO and drexappeal like this.
  5. drexappeal

    drexappeal Well-Known Member

    Nice!...LOL...I never thought there'd be a day where I'd be saying the line, "there's an app for that"...hahaha...but having been on Android for the past 1 3/4 years, I understand it more now. Good find. I'm sure that'll come in handy for others as well. I'm going to add your post to the FAQ's.
  6. Vigilare

    Vigilare New Member

    That app didnt work for me. i find it ridiculous that they couldn't add a simple "delete ringtone"
    of all my friends "smartphones" i've used droids have been the most complicated and lacking in simple functions. This layout is a joke really seems half a$$ed.
  7. crosspatch

    crosspatch Well-Known Member

    Maybe. And the list of problems and valid complaints against A**le and their products could fill a stack of phone books. But this thread isn't about that.
  8. jotrixster

    jotrixster New Member

    I was really excited when i saw this post my ring tone list is outta control! I downloaded the app but it kept shutting down (damn) I was wondering if u found anything else that might solve this dilemma?
  9. crosspatch

    crosspatch Well-Known Member

    Did you try doing a "Clear Data" on the native "DRM Protected Content Storage" app?
  10. Zendiveman

    Zendiveman New Member

    I had some luck removing an unwanted ringtone that I had downloaded as an MP3 file. I pressed the music icon and went to "Songs." The ringtone was listed and I removed it. It was also removed from the ringtone list. I have a Samsung Note 3, but the steps above should work on any of the Samsung Galaxy class phones and other phones as well.
  11. crosspatch

    crosspatch Well-Known Member

    Thanks but as the age of the thread should imply (well over 2 years) I haven't had this phone in a long time. And good riddance.

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