How hard is it to remove dust if you get it?


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  1. TheBiles

    TheBiles Well-Known Member This Topic's Starter

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    I'm not buying my phone from Sprint, so I doubt they would exchange it if I got dust under the screen. Is it easy to pop the phone open and hit it with a blast of compressed air if need be? Also, what's the best case for preventing dust? I know the Otterbox cases are fantastic at this, but they don't seem to support the Hero.

    Edit: Also, is Android 1.6 available for the Hero? Thanks!
     

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  2. joseamirandavelez

    joseamirandavelez Well-Known Member

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  3. thatjerk

    thatjerk Well-Known Member

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    Someone should post a instructional on YouTube. I don't have this problem but so many do...
     
  4. TheBiles

    TheBiles Well-Known Member This Topic's Starter

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    That sounds kind of... Tricky. But I guess if it works then I guess it would be worth a try. Any actual case suggestions, though? Also, is there any word on Android 1.6? I'd really like to have Google Maps Navigation.
     
  5. mysticmead

    mysticmead Well-Known Member

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    the hero is skipping 1.6 and going straight to 2.1... sometime in the next 5 months :D
     
  6. bigge4380

    bigge4380 Member

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    Take it to the nearest corporate repair center. The whole process only takes about 10 minutes once they get their hands on it to complete and if it gets broken by the techs there they're responsible for either fixing or replacing the damaged parts / device.
     
  7. Sirithe

    Sirithe Well-Known Member

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  8. TheBiles

    TheBiles Well-Known Member This Topic's Starter

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    So there's no way to install 1.6 on the Hero unofficially?
     
  9. Sirithe

    Sirithe Well-Known Member

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    I think there is if you have your phone rooted, but I'm guessing thats buggy.
     
  10. TheBiles

    TheBiles Well-Known Member This Topic's Starter

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    Everyone here seems to be praising rooting. Can anyone provide some info on installing unofficial updates?
     
  11. bigge4380

    bigge4380 Member

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    This is a really strange reaction. I know that general maintenance is covered by the TEP program. I have cleaned dust from several of these even with out the customer having the protection just because I'd rather open the phone with the proper tools than have someone go into their own device and crack the screen (which is easy to do). You may want to call the store and speak to the manager about it.

    Just keep in mind when talking to a tech or the manager, everyone else has already tried to bully and threaten their way into getting what they want, a little kindness will go a very long way. :D
     
  12. treborcj

    treborcj Well-Known Member

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    There is a video or screenshots in this forum.

    Yes, I believe its true. If your are in your 30 day period then just say I want another.
     
  13. TheBiles

    TheBiles Well-Known Member This Topic's Starter

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    Well back to the issue at hand, what are some recommended cases? I'm thinking belt clips so I can just avoid dust entirely.
     
  14. mysticmead

    mysticmead Well-Known Member

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  15. TheBiles

    TheBiles Well-Known Member This Topic's Starter

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