brought it down to sprint. I explained to them this is the 2nd epic with the issue. they hard reset it, which I've even tried. the tech that worked on it claimed it was fixed but it wasn't so the person who helped me initially swapped the phone for me. the epics at sprint that are still boxed haven't had the update so im liking that a lot . that update was a bad thing for my phone. I hope I can find a way to make the update notification go away
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