How to debug an issueSupport

Last Updated:

  1. skiflyer

    skiflyer Well-Known Member

    Alarm set for 7:30am, never went off. Go to check the phone, it's dead.

    Assume my socket is bad or switched off or something, go plug the phone into another socket for ~15 mins. Phone still won't turn on.

    Pull battery, put in another, still dead.

    Pull battery, pull sim, reinsert sim, wait 15 mins, reinsert battery, plug in, turns on just fine.

    Put other battery back in, reboots, just fine. Turns out the battery from the start 94% charge so wasn't a power issue and the second battery was at 92%. Clock was set to 6am before it got a network signal and updated.

    So now I'm going to be obsessing about whether or not the alarm is going to go off in the morning - but that's my issue. My question to you all, is there anything I can do to try and figure out what happened or do I just have to chock this up to bad luck and go get a backup alarm at target?

  2. john30308

    john30308 Well-Known Member

    No problems of that kind so far
  3. vandyman

    vandyman Well-Known Member

    Are you using the charger that came with the Nexus?
    Cheap after market chargers are phone killers.
  4. AntimonyER

    AntimonyER AF Addict VIP Member

    I have experienced something similar to this on two phones before, and here was my fix, and sounds like you did essentially the same thing with more steps.

    Pull battery
    Replace battery, but do not turn on.
    Plug in, wait a couple minutes.
    Try turning on.

    For some reason, this sequence would always fix the issue.
  5. skiflyer

    skiflyer Well-Known Member

    Stock charger.

Share This Page