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Support How to fix mobile data network issues (easy)


  1. Alwyn

    Alwyn New Member

    For 2 days my phone would not connect to the internet even though my mobile data was activated. The 3g or g logo wasn't even showing. I called orange and samsung and after trying everything they suggested they both ended up suggesting i factory reset my phone. DONT RESET YOUR PHONE!!!! THERE IS NO NEED.

    This is what you have to do so you can get back your data network:-

    Step 1 - go to settings.

    Step 2 - go to wireles and networks.

    Step 3 - go to mobile networks

    Step 4 - go to acces point names

    Step 5 - press the options button (bottom left of the phone)

    Step 6 - select reset to default.

    Step 7 - should show a list of names choose the one that contains the word internet.

    Step 8 - turn off your phone

    Step 9 - turn it back on

    If you have followed those steps you should have your network connectivity back.

    This took me less than 5 minutes to do and has saved me a lot of time, stress and money.

    Hope you found this helpful :D Enjoy your galaxy s!!!

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