BLUF- I want to use T-mobile's VOIP application on my Galaxy S5 originally purchased from ATT. I am on T-mobile now.
I have been a T-Mobile user for 10 continuous years and like T-mobile. I was relocated two months ago to rural Pennsylvania and my HTC ONE M7 did not work in my home due to lack of signal. I configured the phone to use T-Mobile VOIP and the phone worked at home using my home WiFi network.
While I vacation I lost and or had my HTC One phone stolen (I was in Alaska). There were no T-mobile dealers in Alaska. Upon return to PA I discovered no T-Mobile dealers in my area either.
I purchased a new, unlocked Galaxy G5 that was in a AT&T box. T-Mobile sent me a SIM, I plugged it and and the phone worked (as long as I am in a area with a T-Mobile signal).
The problem is, this phone does not have the T-Mobile VOIP app. I called T-mobile and they said that app is only for phones sold directly by T-mobile. I find this hard to understand, as T-Mobile supports BYOD. Am I to understand the T-Mobile users that BYOD don't have access to T-Mobile VOIP app and must use a third party VIOP app?
Thanks in advance for any comments/ suggestions.
I have been a T-Mobile user for 10 continuous years and like T-mobile. I was relocated two months ago to rural Pennsylvania and my HTC ONE M7 did not work in my home due to lack of signal. I configured the phone to use T-Mobile VOIP and the phone worked at home using my home WiFi network.
While I vacation I lost and or had my HTC One phone stolen (I was in Alaska). There were no T-mobile dealers in Alaska. Upon return to PA I discovered no T-Mobile dealers in my area either.
I purchased a new, unlocked Galaxy G5 that was in a AT&T box. T-Mobile sent me a SIM, I plugged it and and the phone worked (as long as I am in a area with a T-Mobile signal).
The problem is, this phone does not have the T-Mobile VOIP app. I called T-mobile and they said that app is only for phones sold directly by T-mobile. I find this hard to understand, as T-Mobile supports BYOD. Am I to understand the T-Mobile users that BYOD don't have access to T-Mobile VOIP app and must use a third party VIOP app?
Thanks in advance for any comments/ suggestions.