I updated my Hero to Froyo and need to perform a hard reset of the phone, but none of the instructions that I've found are valid.
1) There is no "Factory Data Reset" option under Settings.
2) I have also tried the hold home/back buttons for several seconds and then power, then menu. Although this brings up a new screen that *seems* to be intended for a hard reset, I can only get the phone to reboot w/o resetting.
So, can anyone give me instructions to reset a hero with Froyo ?
thanks in advance.
1) There is no "Factory Data Reset" option under Settings.
2) I have also tried the hold home/back buttons for several seconds and then power, then menu. Although this brings up a new screen that *seems* to be intended for a hard reset, I can only get the phone to reboot w/o resetting.
So, can anyone give me instructions to reset a hero with Froyo ?
thanks in advance.